To enhance Euronext’s Connect customer portal, we have appointed Unguess, a company specialising in User Experience (UX) and Customer Experience (CX) research, to conduct a user experience study on the issuers portal in Connect. The study will gather valuable feedback to enhance your experience of our service, and help us improve and innovate.
How do I take part?
- To participate in the research, you will be asked to log into the Connect portal using your usual credentials. During the interview, a moderator will guide you through specific navigation paths, recording interactions solely for research purposes.
- There are no right or wrong answers: our only interest is in understanding the real user experience within the portal. The interview will last approximately 45 minutes. All material collected will be treated anonymously: participants' names and company affiliations will not be disclosed to third parties, and the data will not be made public. We would greatly appreciate your participation.
How do I sign up?
If you agree to take part in this survey, please complete this survey registration form to provide the information we need to schedule your interview and to give your consent for data processing.
For any further information, please contact the Euronext ExpertLine team.
Best regards
The Euronext ExpertLine Team